| Q: How are your products shipped? |
| A: Standard shipping arrives within 2 - 4 weeks. Priority handling arrives within 5-7 business days. Rush shipping arrives in 2-3 business days.
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| Q: Do you ship to a P.O. Box? |
| A: Yes. |
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| Q: Do you have a product quarantee? |
| A: A: Yes, all BRL supplements have a 30-day, money back guarantee refund not including shipping and handling. We extend the warranty to a full 90 days for any unopened supplement (i.e. with seal intact) returned to BRL. |
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| Q: What is Power Saver Discount? |
| A: Power Saver is a no obligation shipment program that delivers right to your doorstep when you run out, at discounted price, for as long you enjoy and see results. You can cancel or customize your shipments at absolutely anytime. There is absolutely no risk or obligation with Power Saver, and it assures you always receive a discount and a free gift with your shipment. |
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| Q: What is the return policy for supplements? |
| A: Please click here to view BRL's return policy. |
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| Q: If I have questions or problems, where can I send them? |
| A: Please contact us at: info@brainresearchlabs. For billing or returns you may also call us toll-free at 1-866-232-1847. |
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| Q: Are Brain Research Labs products available outside of the United States? |
| A: Currently BRL products are only available within the United States ( Alaska, Puerto Rico, Hawaii, Guam included) |
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| Q: How can I track my order? |
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A: BRL will do our best to keep you informed of your order. We will send you a confirmation to the email you provide at checkout to let you know certain order information. If you have further questions regarding the status of your order or any other concern or question, you can contact us at info@brainresearchlabs.com or call us toll-free at 1-866-232-1847. |
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| Q: What description will be shown on my credit card statement? |
| A: There will be a line entry that reads: BRAIN RESEARCH LABS |
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| Q: How long with it take to receive a credit on a return? |
| A: Credits are issued immediately. You will see the credit on your next statement. However, your bank may take up to 30 days to post the credit to your account. |
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| Q: Do you charge sales tax on my order? |
| A: On orders that are shipped to a destination in California, 8.25% is charged for sales tax. |
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| Q: Do you disclose any of my personal information to others? |
| A: No. Your personal information remains totally confidential
(click here for more detailed information Privacy Policy). |
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| Q: What form of payment do you accept? |
| A: We accept all major credit cards, debit cards, and checks. If you have further questions regarding the status of your order or any other concern or question, you can contact us at info@brainresearchlabs.com or call us toll-free at 1-866-232-1847. |
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Brain Research Labs stands behind all of its products and services. 
